FAST NZ DELIVERY

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Delivery & Shipping Information

You can choose to have your gifts sent directly to the recipient anywhere in New Zealand or anywhere in the world! Our team aims to dispatch all orders within 24-48 hours (excluding weekend), if for some reason there is a delay on your order our friendly team will contact you to discuss and assure a satisfactory outcome. 

 

DELIVERY CHARGES - NEW ZEALAND

  • FREE DELIVERY - All orders orders over $100 up to 4kgs
  • DISCOUNTED SHIPPING - Heavy Items - Most orders over $100 and over 4kgs will be offered a discounted shipping rate, from $2.99 - $4.99 calculated at the checkout.
  • STANDARD DELIVERY is 2-3 working days from $6.99 to all urban & business addresses in NZ.
  • URGENT COURIER 1-2 working days from $9.99. Urgent courier is not available for any islands except the North & South Island. 
    • PO BOX addresses at no additional charge.
    • RURAL DELIVERY - Rural deliveries are $3 more for delivery than the standard service, please choose the rural option for rural deliveries. Please note that these orders may take 1-3 days longer to arrive, due to the rural mail services in NZ.
    • SATURDAY DELIVERYfrom $14.90, not available to all addresses, please see below for more details.
    • SAME DAY EVENING DELIVERY - from $19.90  we now have SAME DAY EVENING delivery options available in some areas of Auckland, Christchurch, Wellington & Hamilton. Click here for more information on our express tonight/same day evening delivery service. 

    • All INTERNATIONAL shipping is dependent on weight and will be calculated at the checkout, if you would like a quote please contact us.
    • E-GIFT VOUCHERS can be dispatched electronically at no additional cost.
    • EXTRA CHARGES may apply to some parcels sent to Great Barrier Island, Waiheke Island, Chatham Island and Stewart Island, if this is the case, one of our friendly team will be in touch to discuss. 
    • COURIER INFORMATION - Due to an increase in "porch pirates" operating throughout New Zealand, we highly recommend selecting the Signature Required Shipping option as we nor the courier company delivering the parcel can be held liable for stolen goods. Choosing Authority to Leave is at the senders own risk. 

    DELIVERY INFORMATION - NEW ZEALAND

    • AUTHORITY TO LEAVE - This gives the courier the authority to leave the parcel at the provided address, if the parcel goes missing post delivery the courier nor FUNKY GIFTS can be held liable for the parcel.
    • SIGNATURE REQUIRED - Signature required is an additional cost and insures your parcel against loss and theft, we highly recommend this option for high value parcels and specifically in the Christmas season.
    • PRIORITY SERVICE - this is not a shipping fee. If you choose priority service (at the cart) your order will skip to the front of the queue and will be processed first and sent on the next available courier run. This is not a delivery fee, it is for a priority processing & dispatch.
    • URGENT ORDERS & SATURDAY DELIVERY -If you have a super urgent order or require a Saturday delivery, please select these options at the checkout, Saturday deliveries must be received no later than Friday 2pm NZST and can not be guaranteed. Saturday delivery is not available to rural addresses. We will always go out of our way to get the parcel delivered in time and as quickly as the courier service allows!

    Delivery Information By Region

    WAIKATO 

    INTERNATIONAL ORDERS

    IMPORTANT DELIVERY UPDATE -October 2021

    We are shipping all orders with contact less delivery, all orders are currently being dispatched in our regular time-frames, but there are international delays & surcharges due to the COVID restrictions and tighter custom regulations and incoming duties in some countries.

    AUSTRALIA

    • E-Parcel Tracked Service 3-10 days - shipping is calculated at the checkout on weight starting from $19.90. 
    • International Courier 3-5 days shipping is calculated at the checkout on weight starting from $44.90

    UK, USA, CANADA, EUROPE & THE REST OF THE WORLD

    International orders are shipped by New Zealand Post. International Air Mail has a target delivery time of 3-10 working days and International Courier has a target delivery time of 1- 6 working days*. Shipping is based on weight vs destination and will be calculated at the checkout, if you have any problems or need assistance please contact us.

    Additional Charges on Overseas Orders - All countries have their own custom regulations so we can not be responsible for import fees, duties, tariffs, taxes or other import charges which may be payable in other countries.

    If a parcel is returned to us due to a customs issue or delivery failure. We will not be liable to refund the item or delivery charges. We will cover the cost of the items to be redelivered to the sender if in New Zealand. 

    Please note we can not send any items which have magnets or batteries overseas as these are prohibited for export from NZ.

    INSURANCE

    All orders are insured until delivered. Once an order has been delivered to the client specified address it is considered completed and Funky Gifts will not be held responsible for any items that are lost, stolen or damaged after delivery. If your parcel arrives damaged, please inspect before signing for the courier and contact us immediately.

    YOUR OBLIGATIONS

    It is imperative that during the order process you enter the correct delivery address. If there is any client error in the address specified, re-delivery to the correct address will incur an additional delivery charge. It is your responsibility to promptly advise Funky Gifts if an order is not delivered when expected. We will then contact the Courier Company for clarification and arrange for prompt delivery. Funky Gifts will not be held liable for any loss or damage arising from a late or missing delivery. A late delivery does not constitute reasonable means to cancel an order.