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DELIVERY & SHIPPING INFORMATION

DELIVERY INFORMATION

You can choose to have your gifts sent directly to the recipient anywhere in New Zealand or anywhere in the world! Our team aims to dispatch all orders within 24-48 hours (excluding weekend), if for some reason there is a delay on your order our friendly team will contact you to discuss and assure a satisfactory outcome.


DELIVERY CHARGES - NEW ZEALAND

  • FREE SHIPPING on ORDERS over $100 anywhere in New Zealand
  • • For orders under $100, we have a STANDARD Shipping Fee of $6.99 to all standard New Zealand urban & business addresses.
  • • We can also delivery to PO BOX addresses, please use urgent courier for this service
  • • Some LARGER items will have additional delivery costs shown on the product page.
  • • We deliver to RURAL addresses for an additional $3. Please note that these orders may take 1 to 3 days longer to arrive.
  • • For OVERSEAS shipping is dependent on weight and will be calculated at the checkout, if you would like a quote please contact us.
  • • GIFT VOUCHERS are free and can be dispatched electronically.

PRIORITY SERVICE

If you choose priority service (at the cart) your order will skip to the font of the que and will be sent via on the next courier delivery and couriers will be alerted to inform that the delivery is urgent. Please note that for rural deliveries we are unable to speed up the delivery service but your order will be dispatched on the very next courier run from when the order is recieved.

COURIER INFORMATION

Our orders are sent via PBT & Courier Post for speedy and efficient delivery 1-3 working days to most NZ addresses. Rural delivery can take 1-2 days longer. All parcels are tracked and signature required. If no one is at the delivery address during delivery, the Courier will leave a card with details for arranging a suitable delivery time. If you would like the parcel to be left with no signature please leave us a note in the comments box on the cart page.

URGENT ORDERS & SATURDAY DELIVERY

If you have a super urgent order or require a Saturday delivery, please select these options at the checkout, please note Saturday deliveries can not be guaranteed but we will always go out of our way to get the parcel delivered in time!


INTERNATIONAL ORDERS - UK, USA, CANADA, EUROPE & THE REST OF THE WORLD

International orders are shipped by New Zealand Post’s International Air Mail 3-10 days or International Courier 1- 6 days. Shipping is based on weight vs destination and will be calculated at the checkout, if you have any problems or need assistance please contact us. Please note we can not send any items which have magnets or batteries overseas as these are prohibited for export from NZ. Additional Charges on Overseas Orders - We can not be responsible for import fees, duties, tariffs, taxes or other import charges which may be payable in other countries.

INSURANCE

All orders are insured until delivered. Once an order has been delivered to the client specified address it is considered completed and Funky Gifts will not be held responsible for any items that are lost, stolen or damaged after delivery. If your parcel arrives damaged, please inspect before signing for the courier and contact us immediately.

YOUR OBLIGATIONS

It is imperative that during the order process you enter the correct delivery address. If there is any client error in the address specified, re-delivery to the correct address will incur an additional delivery charge. It is your responsibility to promptly advise Funky Gifts if an order is not delivered when expected. We will then contact the Courier Company for clarification and arrange for prompt delivery. Funky Gifts will not be held liable for any loss or damage arising from a late or missing delivery. A late delivery does not constitute reasonable means to cancel an order.

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