Wishing You All a Safe & Happy New Year!

Our team are still processing orders, but please allow additional time for courier delivery over the Xmas & New Years period.

FREE SHIPPING ON ORDERS OVER $100 IN URBAN NORTH ISLAND & DISCOUNTED IN SOUTH ISLAND

Funky Gifts NZ

Contact Us

Please visit our help pages for answers to some of the most commonly asked questions.

Support Information for the Funky Gifts NZ App:

Thank you for using Funky Gifts NZ! If you need any assistance or have any questions about the app, please don't hesitate to contact our support team.

To reach us, you can use one of the following methods:

  1. In-app support: From within the app, tap "Contact Us" button to access our contact form. Our support team is available 9am to 5pm, 7 days a week, to assist you with any issues you may be experiencing.

  2. Email: You can also send an email to our support team at accounts@funkygifts.co.nz. Please provide as much detail as possible about the issue you're experiencing, including any error messages or steps you've taken to try to resolve the issue.

  3. Telephone: If you prefer to speak to someone, please call +64 8380288

Our support team is dedicated to providing timely and helpful assistance to our users. We appreciate your feedback and strive to continuously improve the app based on user feedback. Thank you for choosing Funky Gifts NZ!

Send us an email

Frequently Asked Questions

Shipping

Can I Click & Collect?

Yes, we offer click and collect, usually ready in 1 hour during weekdays. Only available in Hamilton, NZ.

How long will it take to receive my order?

Urgent Shipping is usually, overnight but can take 1-3 days. NZ Standard shipping normally takes 3-5 days. Rural Delivery can take 1-2 days longer.

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).